Frequently asked
Is Loonabella jewellery hypoallergenic?+
Yes — all pieces use nickel-free alloys and skin-safe plating, certified for sensitive skin.
How long does shipping take?+
3–7 business days within India (standard) or 2–3 days (express, ₹99 extra). 7–14 internationally. Free standard shipping over ₹999.
Do you ship internationally?+
Yes, we ship to 30+ countries. Duties may apply.
How do I track my order?+
Sign in and visit Account → Orders. Each shipment updates live as it moves.
Do you offer cash on delivery?+
Yes, COD is available across India for a ₹49 handling charge at checkout.